Call us
(800) 777-0770
Email Us
shop@wiselift.com
Business Hours
M-F: 8am – 5pm CST
Service and warranty
F.A.Q.
General Questions
Welcome to WiseLift! We are grateful for your interest in our products. Please see the FAQs to the right, and additional information below.
We look forward to your next visit to wiselift.com
Wiselift 450
Wiselift 120
Wiselift Table
what is the weight capacity of the wiselift 450?
250 lbs.
what is the seat width of the wiselift 450?
24 inches is the approximate width. However, the overstuffed armrests overlap the seat and are designed to yield easily to the users shape and size. This will accommodate a wide range of users.
How do I turn voice command on/off
Do you have how to videos?
We sure do. please visit our youtube channel. Feel free to call customer service at (877) 782-2010 if you need further assistance
what is your warranty?
WiseLift 450 1 year
WiseLift 120 1 year
WiseLift Table 1 year
what is the return policy?
How do I just use the massage feature with no heat?
How do I just use the heat feature with no massage?
Once you press the red on/off button this turns both heat and massage on. To turn the massage off simply press the “massage” button one time. This will leave just the heat feature on.
what is the seat width of the wiselift 450?
24 inches is the approximate width. However, the overstuffed armrests overlap the seat and are designed to yield easily to the users shape and size. This will accommodate a wide range of users.
what is the seat width of the wiselift 450?
24 inches is the approximate width. However, the overstuffed armrests overlap the seat and are designed to yield easily to the users shape and size. This will accommodate a wide range of users.
Do you have how to videos?
We sure do. please watch our assembly video. Feel free to call customer service at (877) 782-2010 if you need further assistance
Do you have how to videos?
We sure do. please watch our assembly video. Feel free to call customer service at (877) 782-2010 if you need further assistance
SHipping
Get Ready for Delivery
Pick Out a Space For Your New Furniture
Select an area that is near an electrical outlet, with plenty of space in front and behind your WiseLift product for full range of positions.
Measure Twice & Measure Again!
Check the wall clearance required for your purchase, and be sure you will have plenty or room to operate your new WiseLift product.
Clear a Path for Your Delivery
The selected area for your delivery should be clean and void of any furniture, with adequate space for the delivery team to work.
Ensure Entry Access For Your Delivery
Your delivery team will call to setup a delivery time. Inform them of any access codes required, and be available by phone if they need special directions.
Track your order
Please check your email for the tracking link, or call our customer service at (877) 782-2010 and we will gladly track your order for you.
Returns
We do not accept returns, however if your product is damaged, we will gladly fix or replace it during the warranty period.
Warranty & Service
Please visit www.wiselift.com/service and
submit a service ticket.